Returns & Exchanges
At Eveline Cosmetics, your satisfaction is our priority. If you are not completely satisfied with your purchase, you can return unopened and unused beauty products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for return to receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the unused products in their original packaging, ensuring all safety seals are intact to qualify for a refund.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location; please retain your tracking receipt for reference.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing